Set policies for delivery and installation with the desire to create value added products when customers buy products of Hong Ha
1. SCOPE OF APPLICATION:
- All customers buy products at the website or customers to directly view and purchase at the company.
2. FORMS OF APPLICATION:
2.1. Free shipping: Free delivery within the inner city of Hanoi - applicable for orders worth 100 million or more.
2.2. Delivery Charges: In addition to the free shipping, the remaining cases will be charged according to the shipping fee of the third carrier or the company's fee schedule. This fee will be announced and confirmed by the company to you before your payment is made and the company makes the shipment.
3. DELIVERY TIME:
- Delivery time will be 2-6 days depending on distance of transportation.
- In some cases, the company can delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, broken vehicles on the way of delivery, problems in the export process. row.
- If you have any questions about shipping information, please contact our Hotline for assistance.
4. RESPONSIBILITY FOR CARGO TRANSPORTATION
- The company will be responsible for the goods and the risks such as loss or damage of goods during the transportation of goods from our warehouse to you.
- You have the responsibility to check the goods upon receipt. When goods are found damaged, scratched, broken, distorted, or wrong goods, sign the status of goods with the delivery staff and promptly notify the Customer Care Hotline number of Company.
- After you have signed the receipt without comment or comment on the goods, the Company is not responsible for the requirements of the exchange due to damage, scratches, broken, distorted, wrong goods, ... from you later.
- If the shipping service is chosen and selected, you will be responsible for the goods and the risks of loss or damage of the goods during the transportation of the goods from the company's warehouse. to you. The customer will be responsible for freight and related losses.
